FAQ
❓ Frequently Asked Questions (FAQ)
1. Do you ship outside Lebanon?
No, we currently ship only within Lebanon.
2. How much is the delivery fee?
We charge a flat delivery fee of USD 5 on all orders across Lebanon.
3. How long does delivery take?
Orders are processed within 1–2 business days and delivered in 3–5 business days.
4. Do your products come with a warranty?
Yes. All our products come with an official manufacturer’s warranty, valid in Lebanon. Warranty terms may vary by brand.
5. What payment methods do you accept?
We accept:
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Cash on Delivery (COD)
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OMT transfers / Whish
6. Can I return a product?
Yes, eligible items can be returned within 14 days of delivery. Please see our Refund Policy for details.
7. How do I track my order?
You will receive a confirmation and tracking update once your order is shipped.
8. Do you sell original products?
Yes. We work only with official distributors in Lebanon. All items are 100% original and come sealed with warranty.
9. How can I contact you?
📧 info@houseofappliances.co
📞 +961 76921245
📍 Mazraa Street, Beirut, Lebanon
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
