Terms of service
Welcome to House of Appliances. The terms "we", "us", and "our" refer to Ghazal Trading, trading as House of Appliances. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence and that you have the legal capacity to enter into these Terms.
To use the Services, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to any other person.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to provide accurate product information. However, product colors or appearance may vary depending on your device and screen settings. We do not warrant that the quality of any products purchased will meet your expectations exactly as displayed online.
Product descriptions, specifications, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is not accepted until we confirm it and process payment.
Please review your order carefully before submitting. Once an order is accepted and processed, cancellation requests may not always be possible. If we cancel or modify an order, we will notify you using the contact information provided at checkout.
Purchases are subject to returns or exchanges only in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, promotions, and availability are subject to change without notice. The price charged will be the price displayed at the time the order is placed and reflected in your order confirmation.
Unless stated otherwise, prices do not include shipping charges. Shipping fees will be shown clearly at checkout before you confirm payment.
You agree to provide accurate and complete purchase and account information for all transactions and to update your details promptly so that we can complete transactions and contact you when needed.
SECTION 5 — SHIPPING AND DELIVERY
We aim to deliver orders within Lebanon using reliable local courier services. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by courier partners, weather, public holidays, or events outside our reasonable control.
Risk of loss may pass to you upon delivery to the address provided at checkout. Please refer to our Shipping Policy for full details.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services and all content on the website — including text, graphics, images, logos, and design elements — are owned by or licensed to us and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or exploit any portion of the Services without our prior written consent. All rights not expressly granted are reserved.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools or features. We do not monitor or control these tools and provide access "as is" and "as available" without warranties or endorsements. Your use of third-party tools is at your own risk and subject to the third party's terms.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites. If you leave our website to access third-party sites, you do so at your own risk. Please review the third party's terms and privacy policies before engaging in any transaction.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all sales and purchases made through this website are made directly with Ghazal Trading, trading as House of Appliances. You acknowledge that Shopify is not responsible for the sale, delivery, returns, or customer support related to products purchased from our store.
SECTION 10 — PRIVACY POLICY
Your use of the Services is also subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify may process certain information to provide and improve its platform.
SECTION 11 — FEEDBACK
If you submit reviews, feedback, or suggestions, you grant us a worldwide, royalty-free license to use, reproduce, modify, and publish such content for operating and improving the Services. You represent that you have the rights necessary to submit such content and that it does not violate any third-party rights or applicable laws.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to pricing, product details, shipping, or availability. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to:
(a) violate any applicable laws or regulations
(b) infringe our intellectual property or the rights of others
(c) transmit false or misleading information
(d) attempt to gain unauthorized access to the Services
(e) upload or transmit malware or harmful code
(f) abuse, harass, threaten, or harm others
(g) scrape, crawl, or misuse the website in a way that disrupts the Services
We reserve the right to suspend or terminate access if we believe you have violated these Terms.
SECTION 14 — TERMINATION
We may terminate or suspend your access to the Services at any time if we reasonably believe you have violated these Terms. Sections that by their nature should survive termination will remain in effect.
SECTION 15 — DISCLAIMER OF WARRANTIES
The Services and products are provided "as is" and "as available" to the fullest extent permitted by law. We do not guarantee uninterrupted, timely, secure, or error-free operation of the Services.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or from products purchased through the Services. In all cases, our total liability will be limited to the amount paid for the product(s) in the applicable order.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Ghazal Trading (trading as House of Appliances) and our affiliates, employees, and service providers from any claims, damages, liabilities, and expenses arising from your breach of these Terms or your misuse of the Services.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 19 — WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or provision does not constitute a waiver. These Terms and any policies referenced herein constitute the entire agreement between you and us regarding the Services.
SECTION 20 — ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms as part of a business transfer or reorganization.
SECTION 21 — GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws and courts of Lebanon, unless otherwise required by applicable law.
SECTION 22 — SSL / SECURITY
Our website uses standard security measures, including SSL (Secure Socket Layer) encryption, to help protect information transmitted through the website. However, no method of transmission over the internet is completely secure.
SECTION 23 — CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms by posting updates on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 24 — CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@houseofappliances.co.
Business Name: Ghazal Trading
Trading Name: House of Appliances
Registered Address: Mazraa, Beirut, Lebanon
Phone: +961 76 921 245
Email: info@houseofappliances.co