Secure Payment Policy

House of Appliances is operated by Ghazal Trading, a registered business in Beirut, Lebanon. We are committed to providing a safe and secure checkout experience., we are committed to providing a safe and secure checkout experience. All payments are processed using industry-standard security measures.

1) Secure Checkout (SSL Encryption)

Our website uses Secure Sockets Layer (SSL) encryption technology to provide a safe and secure shopping experience. SSL encrypts sensitive information, including passwords and payment details, during online transactions.

You can verify our secure connection by looking for:
- The padlock icon in your browser
- “HTTPS” at the beginning of our website address

2) Payment Methods Accepted

We accept secure payments through trusted payment providers, which may include:

Cash on Delivery (COD) is available within Lebanon. Payment is collected at the time of delivery.

Available payment options may vary depending on your device and payment provider.

3) Currency

All prices displayed on our website are listed in USD ($).

4) Payment Security & PCI Compliance

Payments are processed securely through certified third-party payment providers. These providers comply with the Payment Card Industry Data Security Standard (PCI DSS), which is designed to protect payment information and reduce fraud.

Important Note:

We do not store or have access to your full card number. After your purchase is completed, we only receive order-related information such as billing details, shipping details, order summary, and limited payment confirmation details.

5) Payment Authorization & Order Confirmation

Once you place an order, your payment may be authorized, and you will receive an order confirmation email.

If you do not receive an order confirmation email:
1. Please check your spam or junk folder
2. Contact us at info@houseofappliances.co with the subject line: “Order Confirmation Not Received”

6) Fraud Prevention

To protect our customers and prevent fraud, we reserve the right to request additional verification when necessary. This may include:

- Phone number confirmation  
- Billing or shipping address confirmation  
- Identity verification in specific cases  

We may cancel or refuse any order if a transaction appears suspicious or fails our security checks.

7) Privacy Protection

We respect your privacy. Your personal information will not be sold or shared with unauthorized third parties.

Please review our Privacy Policy to learn how your data is collected, processed, and protected.

Customer Support

Business Name: Ghazal Trading  
Trading Name: House of Appliances  

Registered Address:  
Mazraa, Beirut  
Lebanon  

Phone: +961 76 921 245  
Email: info@houseofappliances.co

We are committed to ensuring a safe, transparent, and reliable shopping experience for all our customers.