Secure Payment Policy
Payment Policy
House of Appliances is operated by Ghazal Trading, a registered business in Beirut, Lebanon. We are committed to providing a safe, transparent, and secure checkout experience for all our customers. All payments are processed using industry-standard security measures.
1. Secure Checkout — SSL Encryption
Our website uses Secure Sockets Layer (SSL) encryption technology to protect your information during online transactions. SSL encrypts sensitive data, including passwords and payment details, to ensure a safe shopping experience.
You can verify our secure connection by looking for:
- The padlock icon in your browser's address bar
- "HTTPS" at the beginning of our website address
2. Payment Methods Accepted
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, and other major cards)
- Cash on Delivery (COD) — available within Lebanon, payment collected at time of delivery
Available payment options may vary depending on your device and payment provider.
3. Currency
All prices displayed on our website are listed in USD ($).
4. Payment Security and PCI Compliance
Payments are processed securely through certified third-party payment providers that comply with the Payment Card Industry Data Security Standard (PCI DSS), designed to protect payment information and reduce the risk of fraud.
We do not store or have access to your full card number. After your purchase is completed, we only receive order-related information such as billing details, shipping details, order summary, and limited payment confirmation.
5. Payment Authorization and Order Confirmation
Once you place an order, your payment will be authorized and you will receive an order confirmation email. If you do not receive a confirmation email, please check your spam or junk folder. If it is not there, contact us at info@houseofappliances.co with the subject line: "Order Confirmation Not Received."
6. Fraud Prevention
To protect our customers and prevent fraud, we reserve the right to request additional verification when necessary. This may include phone number confirmation, billing or shipping address verification, or identity verification in specific cases. We may cancel or refuse any order if a transaction appears suspicious or fails our security checks.
7. Privacy Protection
We respect your privacy. Your personal information will not be sold or shared with unauthorized third parties. Please review our Privacy Policy to learn how your data is collected, processed, and protected.
Customer Support
Business Name: Ghazal Trading
Trading Name: House of Appliances
Registered Address: Mazraa, Beirut, Lebanon
Phone: +961 76 921 245
Email: info@houseofappliances.co
Website: houseofappliances.co