Refund & Return Policy

At House of Appliances, customer satisfaction is our priority. If for any reason you are not fully satisfied with your purchase, we’re here to help.

Returns Eligibility

• Returns are accepted within 7 days of delivery.

• Items must be unused, in original packaging, and in the same condition as received.

• Proof of purchase (invoice or order confirmation) is required.

• Certain items (personal care products, hygiene items, and opened consumables) are non-returnable for health and safety reasons.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 5–10 business days.

• Shipping charges are non-refundable unless the return is due to an error or defective product.

Exchanges

• Defective or damaged items may be exchanged for the same product.

• To arrange an exchange, contact our support team before sending the item back.

Return Shipping

• Customers are responsible for the cost of return shipping, unless the return is due to our error (wrong item sent, defective product).

• To ensure safe delivery, we recommend using a trackable shipping service.

Contact Us

If you have any questions about returns or refunds, please contact us at:
📧 info@houseofappliances.co
📞 +961 76921245